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Urawa PARCO and Shintokorozawa PARCO jointly held a customer service role playing contest

Urawa PARCO and Shintokorozawa PARCO jointly held a customer service role playing contest

Winners

Urawa PARCO and Shintokorozawa PARCO jointly held a customer service role playing contest on June 15 and 22.

 

The final game after the first round started from a scene that staff called out to customers who were thinking about whether to buy goods or not. After that, staffs played to reccomend our house card and our original app "POCKET PARCO" at the cash desk to the customer.
 
The teams that the shop staffs showed high level of customer service received the Best Award, Excellence Award, or PARCO Store Manager Award.

In feedback from customer service external lecturer, participants and viewers seriously listened and took notes.

Opened "GALLERY X BY PARCO" as a trend communication space in Shibuya

Opened "GALLERY X BY PARCO" as a trend communication space in Shibuya

We opened "GALLERY X BY PARCO" in Shibuya in December 9, 2016.

"GALLERY X BY PARCO" is located in the "Spain-Zaka" street as close as New Shibuya PARCO which is scheduled to open in the autumn of 2019. We will held cultural events in a wide range of fields including music, images and performances.

From January 13 to 29, 2017, We held Masayoshi Sukita photo exhibition, SUKITA meets BOWIE "SPEED of LIFE ". About 40 pictures of musicians David Bowie's portrait photographed by Japanese photographer Masayoshi Sukita who has worked on portraits and advertisements of numerous celebrities has exhibited.

We will continue to plan events of various genres such as art, fashion and animation at "GALLERY X BY PARCO" and aim to continuously create Shibuya's charm even during the temporary closure at Shibuya PARCO PART 1 and PART 3 .

Fire prevention campaign at Shintokorozawa PARCO

Fire prevention campaign at Shintokorozawa PARCO

At Shintokorozawa PARCO, fire prevention campaign organized by the Tokorozawa central fire station was held on November 12, 2016.

 

This campaign aims to encourage customers to raise awareness about fire and disaster prevention. On the day of the campaign, exhibition of fire truck, events to wear fire protection clothes for children and take commemorative photography, and music performances by fire brigades were held at the 1F shared passage "Galleria". The hall was crowded with many customers including parents and children.

Shintokorozawa PARCO held “ShakeOut”

November 18, 2016

Shintokorozawa PARCO held “ShakeOut”

Shintokorozawa PARCO received the official certification of the Japan Shakeout Advocacy Congress, and held “ShakeOut” for the first time as a general corporation in Saitama Prefecture on November 18.

 

"ShakeOut" is an earthquake disaster drill that began in the United States in 2008. Training is to set the date and time in the community, prior registration and preliminary learning, and at the same time in each place, safe behavior to protect themselves from earthquake shaking 1-2-3 "Drop, Cover and Hold On".

 

At Shintokorozawa PARCO, after store opening on November 18 , we distributed leaflets to customers who visited us, explained about training and asked for their cooperation. When an training sound flowed at 10:20 on the broadcast, the shop staff called out such as "Please lower posture", "Please protect your head" and so on, and customers participated in "ShakeOut”.

Hiroshima PARCO held "Hiroshima Fashion week"

From October 6, 2016 to October 10, 2016

Hiroshima PARCO held "Hiroshima Fashion week"

From October 6, 2016 to October 10, Hiroshima PARCO held a joint event "Hiroshima Fashion Week" with neighboring department stores and shopping districts to enhance Hiroshima by fashion.

 

"Hiroshima fashion week executive committee" including Hiroshima PARCO hosts this event.

This event started in 2014 centaring on Hiroshima PARCO, and reached third time hold in this year.

Scale of event was magnified because stores in not only Hacchobori area with Hiroshima PARCO but also neighboring Kamiyachou areas joined for the first time.

 

During Hiroshima fashion week, over 100 stores incruding Hiroshima PARCO sold fair-limited items and held special fair. Additionally 11 stores held a lottery collectively.

Main event "Night Runway" that carried out public square "Alice garden" in front of Hiroshima PARCO gathered a total of 4,000 customers.

 

Hiroshima PARCO continues to enhance Hiroshima city by holding events with surrounding area.

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