Service improvement, reflecting our customers' wishes
Our salespeople and our staff who work at our information desks in our stores pass on to us questions and comments they receive from customers. This information, together with customer complaints received via phone calls, letters or e-mail are all entered into a database. All this data is shared throughout our company and forms the basis for service improvement.
Improvements to restrooms and nursing rooms
These will create a more pleasant environment for our customers and will improve the environment within the building.
Information available at our portal site